Security Portal

Get access to this Security Portal
  • Review sensitive security details
  • Unlock documents
  • Submit security questionnaires
  • Ask for more information
Had access before? Reclaim access

Overview

Welcome to Paddle's Security Portal. Our commitment to data privacy and security is embedded in every part of our business. We take the security of our platform and our customers' data seriously. Use this portal to learn about our security posture and request full access to our security documentation.

We aspire to be transparent with our customers and prospects on the current state of the security and privacy program and the security controls implemented on the platform you rely on. The more information we can put at your fingertips, the less time and effort you will expend asking us to give you the information you need.

This security portal provides an overview of the controls and policies implemented across Paddle the enterprise as well as across the SaaS platform. Where possible, we include the documents in support of the information provided.

Email us at security@paddle.com if you have any additional questions not answered by the information provided in this site or spot any errors. We are human and they do happen!

Compliance

GDPR Logo
GDPR
PCI DSS Logo
PCI DSS
SOC 2 Logo
SOC 2
Get access to this Security Portal
  • Review sensitive security details
  • Unlock documents
  • Submit security questionnaires
  • Ask for more information
Had access before? Reclaim access

Paddle is reviewed and trusted by

MacPawMacPaw
FramerFramer
3Commas.io3Commas.io
Tailwind CSSTailwind CSS
BlueJeans by VerizonBlueJeans by Verizon
LaravelLaravel
GeoGuessrGeoGuessr

Documents

9 Documents
Pentest Report
PCI DSS
SOC 2
SIG Core
Acceptable Use Policy
Data Classification Policy
General Incident Response Policy
Information Security Policy
Other Policies

Risk Profile

Data Access LevelRestricted
Impact LevelSubstantial
Recovery Time Objective< 12 Hours
See more

Product Security

Role-Based Access Control
Audit Logging
Data Security
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Reports

PCI DSS
Pentest Report
SOC 2 Report

Self-Assessments

SIG Core

Data Security

Access Monitoring
Backups Enabled
Data Erasure
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App Security

Code Analysis
Software Development Lifecycle
Credential Management
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Access Control

Data Access
Logging
Password Security

Infrastructure

Anti-DDoS
Amazon Web Services
BC/DR
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Endpoint Security

Disk Encryption
DNS Filtering
Endpoint Detection & Response
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Network Security

Firewall
Security Information and Event Management
Spoofing Protection
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Corporate Security

Email Protection
Employee Training
HR Security
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Policies

Acceptable Use Policy
Access Control Policy
Business Continuity Policy
See more

Security Grades

Qualys SSL Labs
paddle.com
A

Trust Center Updates

Welcome to the trust centre!

We have been updating our Policies and Procedures documents as we undergo our SOCII type 2 audit so we have added them to the trust centre for your consumption should you wish. Simply request access in the portal! Thanks!

Published at 11/21/2022, 12:24 PM

Exciting times! If you like security and think there isn't enough transparency in the way companies communicate on the topic of security that is.

We are pleased to share the new Paddle security portal with you and hope it gives you the information you are looking for when evaluating Paddle as a potential partner (looking at you security and compliance teams!) and as you work with Paddle as a trusted supplier to your business.

If you have any questions please feel free to drop us a message security@paddle.com or reach out to your account manager.

Published at 10/21/2022, 2:05 PM

If you think you may have discovered a vulnerability, please send us a note.