Trust Center

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Overview

Welcome to Paddle's Security Portal. Our commitment to data privacy and security is embedded in every part of our business. We take the security of our platform and our customers' data seriously. Use this portal to learn about our security posture and request full access to our security documentation.

We aspire to be transparent with our customers and prospects on the current state of the security and privacy program and the security controls implemented on the platform you rely on. The more information we can put at your fingertips, the less time and effort you will expend asking us to give you the information you need.

This security portal provides an overview of the controls and policies implemented across Paddle the enterprise as well as across the SaaS platform. Where possible, we include the documents in support of the information provided.

Email us at security@paddle.com if you have any additional questions not answered by the information provided in this site or spot any errors. We are human and they do happen!

Compliance

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CCPA
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GDPR
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PCI DSS
SOC 2 Logo
SOC 2
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Paddle is reviewed and trusted by

MacPaw-company-logoMacPaw
3Commas-company-logo3Commas
Tailwind CSS-company-logoTailwind CSS
Laravel-company-logoLaravel
Marketcircle-company-logoMarketcircle

Documents

Pentest Report
PCI DSS
SOC 2
SIG Core
Acceptable Use Policy
Change Management Policy
Data Classification Policy
Enterprise Core Architecture Framework
General Incident Response Policy
Information Security Policy
Risk Management Policy

Risk Profile

Data Access LevelRestricted
Impact LevelSubstantial
Recovery Time Objective12 hours
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Product Security

Audit Logging
Data Security
Integrations
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Data Security

Access Monitoring
Backups Enabled
Data Erasure
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App Security

Code Analysis
Credential Management
Secure Development Training
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Access Control

Data Access
Logging
Password Security

Infrastructure

Amazon Web Services
Anti-DDoS
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Endpoint Security

Disk Encryption
DNS Filtering
Endpoint Detection & Response
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Network Security

Firewall
Security Information and Event Management
Spoofing Protection
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Corporate Security

Email Protection
Employee Training
HR Security
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Security Grades

SecurityScorecard
API End Point
Security Scorecard B grade
developer.paddle.com
Security Scorecard B grade
Qualys SSL Labs
paddle.com
A
vendors.paddle.com
A
paddle.net
A
Security Headers
https://www.paddle.com/
developer.paddle.com
login.paddle.com

Trust Center Updates

Welcome to the trust center!

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We have been updating our Policies and Procedures documents as we undergo our SOCII type 2 audit so we have added them to the trust centre for your consumption should you wish. Simply request access in the portal! Thanks!

Published at N/A*

Exciting times! If you like security and think there isn't enough transparency in the way companies communicate on the topic of security that is.

We are pleased to share the new Paddle security portal with you and hope it gives you the information you are looking for when evaluating Paddle as a potential partner (looking at you, security and compliance teams!) and as you work with Paddle as a trusted supplier to your business.

If you have any questions please feel free to drop us a message security@paddle.com or reach out to your account manager.

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If you think you may have discovered a vulnerability, please send us a note.

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