Trust Center
Welcome to Paddle's Security Portal. Our commitment to data privacy and security is embedded in every part of our business. We take the security of our platform and our customers' data seriously. Use this portal to learn about our security posture and request full access to our security documentation.
We aspire to be transparent with our customers and prospects on the current state of the security and privacy program and the security controls implemented on the platform you rely on. The more information we can put at your fingertips, the less time and effort you will expend asking us to give you the information you need.
This security portal provides an overview of the controls and policies implemented across Paddle the enterprise as well as across the SaaS platform. Where possible, we include the documents in support of the information provided.
Email us at security@paddle.com if you have any additional questions not answered by the information provided in this site or spot any errors. We are human and they do happen!
Trust Center Updates
We have been updating our Policies and Procedures documents as we undergo our SOCII type 2 audit so we have added them to the trust centre for your consumption should you wish. Simply request access in the portal! Thanks!
Exciting times! If you like security and think there isn't enough transparency in the way companies communicate on the topic of security that is.
We are pleased to share the new Paddle security portal with you and hope it gives you the information you are looking for when evaluating Paddle as a potential partner (looking at you, security and compliance teams!) and as you work with Paddle as a trusted supplier to your business.
If you have any questions please feel free to drop us a message security@paddle.com or reach out to your account manager.
If you think you may have discovered a vulnerability, please send us a note.